Privacy Policy

Introduction

This Privacy Policy outlines FormFlexer Inc. (“the Company”) practices regarding information collected from users who access our website at www.formflexer.com or otherwise share personal information with us (collectively: “Users”).

Grounds for Data Collection

Processing your personal information—defined as any data that may reasonably identify you—is necessary for the performance of our contractual obligations, providing you with our e-commerce services, safeguarding our legitimate business interests, and ensuring compliance with applicable legal and financial regulations. By using the Site, you consent to the collection, storage, processing, and disclosure of your personal information as described in this Privacy Policy. We encourage all Users to read this policy carefully and use it to make informed decisions.

What Information We Collect

We collect two types of information from our Users. The first type is un-identified and non-identifiable information, which may be collected through your use of the Site and does not enable us to identify you. This type of data—referred to as “Non-personal Information”—includes aggregated usage statistics, technical data from your device (such as browser type, operating system, language preferences, access times), and information about your activity on the Site, such as pages viewed, browsing behavior, and clicks. The second type of data is Personal Information, which may directly or indirectly identify you. This may include device data such as geolocation, IP address, unique identifiers (e.g., MAC address or UUID), and behavioral activity linked to your interaction with the Site. We may also collect Personal Information that you provide through forms on our website.

How Do We Receive Information About You

We receive your personal information through multiple sources: when you voluntarily provide details during registration, while using or accessing the Site, or through third-party vendors such as traffic analytics services and public databases. This ensures we deliver a personalized and secure shopping experience.

Use of Information

We do not rent, sell, or share Users’ information with third parties, except as detailed in this Privacy Policy. We may use the data to communicate with you, deliver customer support, send technical notices, provide updates about our services, and serve advertisements relevant to your interests. Additionally, we may use your information for marketing campaigns, including email offers and promotional content tailored to your browsing and purchasing behavior. For internal purposes, we use the data for analytics and performance tracking to improve the Site. Your information may also be shared with our subsidiaries, affiliates, and subcontractors. Furthermore, we may disclose personal data if legally required or if we believe it is necessary to prevent harm, detect fraud, enforce our policies, protect our rights, or cooperate with law enforcement.

User Rights

You may request access to, correction or deletion of your personal information, object to its processing, or restrict our processing activities. You can also request a copy of your data in a portable format. These rights may be limited by regulatory requirements or our legitimate interests. To exercise any of these rights or request further information, please contact us at customer@formflexer.com.

Retention

We retain personal information for as long as required to fulfill the purposes described in this Privacy Policy, provide services to you, and comply with legal obligations. Retention duration depends on the nature of the data and its usage. We may, at our discretion, correct or delete inaccurate or outdated data. Records related to customer activity, order history, and communications will be maintained in compliance with applicable laws.

Cookies

We and our partners use cookies and similar technologies when you access our Site. Cookies are small text files placed on your device to enhance your browsing experience, help retain your preferences, and serve relevant advertisements. The Site uses session cookies, which expire after your session; persistent cookies, which store preferences for future visits; and third-party cookies, used by external analytics and ad partners. While cookies do not contain personally identifiable information, they may be linked with data we collect elsewhere. You can disable cookies through your browser settings, but doing so may limit functionality on our Site. We use tools like Google Analytics to collect data about how visitors use the Site. This information helps us improve our platform and marketing effectiveness. Google’s use of your data is governed by the Google Analytics Terms of Use and Privacy Policy.

Third-Party Data Collection

Our Privacy Policy does not apply to third-party websites, services, or businesses that we do not own or control. If you choose to interact with or disclose your information to such entities, their own terms and privacy policies apply. We recommend reviewing those documents before providing any data.

How We Safeguard Your Information

We implement industry-standard security protocols to protect your personal information. These include both technical and administrative measures to safeguard against unauthorized access, loss, or misuse of your data. While we strive to secure your data, no system can be completely immune to breaches, and we disclaim liability for unauthorized acts of others who gain access to the Site unlawfully.

Transfer of Data Outside the EEA

Some of our service providers and partners may operate in jurisdictions outside the European Economic Area. In such cases, we only transfer data to regions recognized as providing adequate data protection or ensure such transfers are governed by legally binding agreements that ensure compliance with relevant laws.

Advertisements

We may use third-party advertising technologies to deliver ads when you access the Site. These technologies may use cookies to collect data about your interactions and interests to provide relevant advertising. This may involve cooperation with third parties such as members of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). To learn more about how your data is used by these networks and to opt out of targeted advertising, please visit NAI opt-out and DAA opt-out.

Marketing

We may use your Personal Information, including name, email, and phone number, to send marketing content we believe may interest you. This may include newsletters, promotional offers, and new product announcements. You may opt out at any time using the unsubscribe option in our emails. Please note, however, that essential communications, such as service updates or transactional messages, will still be sent even if you opt out of marketing emails.

Corporate Transaction

In the event of a business sale, merger, or similar corporate transaction, your data may be transferred to the acquiring company. In such scenarios, the new entity will be bound by the terms of this Privacy Policy.

Minors

Protecting children’s privacy is important to us. The Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors without verified parental consent. If a parent or legal guardian becomes aware that a minor has shared data with us, they should contact us immediately at customer@formflexer.com so we can remove the information.

Updates or Amendments to This Privacy Policy

We reserve the right to update or modify this Privacy Policy periodically. Any substantial changes will become effective immediately upon posting. The “Last modified” date will indicate when this policy was most recently updated. Continued use of our Site after such changes signifies your consent to the amended terms.

How to Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at customer@formflexer.com